Voicemail Hell

I’m trying to respond to an ad for a new condominium development, and I’m not having any luck. First, the voicemail system says “For Tenacity Condo Sales, press 5.” I press 5 and am told repeatedly, “I’m sorry, 5 is not a valid extension.”

So I hit 0 and get transferred to the company operator. I ask to speak to Tenacity Condo Sales and instead get transferred to some random guy’s voicemail box.

So I call back and hit 9 to get the company directory. I try to find John Fitzgerald’s extension — he was listed as a sales rep in the ad. It’s impossible to find him in the directory. All I get is somebody named DeSilva or something.

I call back and hit 9 again. This time I try to find Jeff Tait. (No, not Geoff Tate.) I find him in the directory, so I hit # for the system to transfer me. It rings once, but then I’m disconnected. It sounds like someone picked up the phone and then hung up on me.

I’m trying to buy real estate from these people and I can’t even get through their voicemail system?!?